ZaapIT is looking for a full-time Sales Manager to join our team.

Responsibilities
Develop and manage customer relationships, identify new business opportunities, lead sales processes, and drive revenue growth. Work closely with customers to understand their needs and present effective Salesforce-based solutions.

Education
BA / BS degree in Marketing, Business Administration, or a related field, or equivalent work experience.

Required Knowledge:

• Proven experience in sales, account management, or business development
• Salesforce experience is a must
• Strong understanding of CRM, SaaS, and customer-facing sales processes
• AI experience or familiarity with AI tools is an advantage

Desired Characteristics

• Exceptional verbal and written communication skills, especially at executive level
• Excellent business acumen and ability to analyze data and customer needs
• Track record of success and overachievement of quota in previous positions
• Ability to work effectively in a fast-paced environment
• Results-oriented, proactive, and highly driven

ZaaPIT is looking for a full-time Marketing Manager to join our team.

Responsibilities
Plan and execute marketing activities, create campaigns, manage digital channels, generate qualified leads, and support brand awareness and growth. Work closely with sales to develop messaging, content, and campaigns for Salesforce-based solutions.

Education
BA / BS degree in Marketing, Business Administration, Communications, or a related field, or equivalent work experience.

Required Knowledge:

• 2+ years of experience in marketing, digital marketing, or growth marketing
• Experience with campaign planning, content creation, and lead generation
• Strong understanding of digital channels, including email, social media, and web marketing
• Excellent written and verbal communication skills
• Salesforce, CRM, SaaS, or B2B marketing experience is an advantage
• AI experience or familiarity with AI marketing tools is an advantage

Desired Characteristics

• Creative, curious, and results-oriented
• Strong business acumen and ability to understand customer needs
• Organized, proactive, and able to manage multiple projects
• Analytical mindset with the ability to measure and improve campaign performance
• Comfortable working in a fast-paced environment

ZaapIT is looking for a full-time or part-time Software Developer to join our team.

Responsibilities
Design, implement, and maintain Salesforce solutions using Apex and Lightning Web Components (LWC), working with IDEs and Salesforce platforms.

Education
BA / BSc / MSc in Computer Science or Software Engineering, or a final-year student in one of these fields.

Required Knowledge:

• Salesforce Apex and LWC
• HTML and CSS
• JavaScript
• Node.js / React / Angular / AI experience is an advantage

Desired Characteristics

• Creative, curious, and a natural problem solver
• Persistent and comfortable overcoming challenges
• Eager to learn and grow
• Results-oriented and highly driven
• Professional, responsible, and well-presented

ZaapIT is looking for a full-time or part-time Salesforce Admin / Implementer to join our team.

Responsibilities
Design, configure, and deploy Salesforce CRM solutions, including custom objects, fields, flows, reports, dashboards, page layouts, permissions, and automation. Work with users to understand business needs and translate them into effective Salesforce solutions.

Education
BSc / MSc in Industrial Engineering, Information Systems, Business Administration, or a related field, or a final-year student in one of these fields.

Required Knowledge:

• Salesforce administration and configuration
• Flows, validation rules, reports, dashboards, and permissions
• Understanding of CRM processes and business workflows
• Salesforce Admin certification is an advantage

Desired Characteristics

• Creative, curious, and a natural problem solver
• Persistent and comfortable overcoming challenges
• Eager to learn and grow
• Results-oriented and highly driven
• Professional, responsible, and well-presented

ZaaPIT is looking for a full-time or part-time Support Engineer to join our team.

Responsibilities
Provide technical support to customers, investigate and resolve product issues, troubleshoot Salesforce-related configurations, document cases, and work closely with development and implementation teams to deliver effective solutions.

Education
BA or BSc in any subject.

Required Knowledge:

• At least 1 year of experience in technical support, customer support, or a related role
• Strong technical troubleshooting and problem-solving skills
• Understanding of Salesforce CRM concepts and business processes
• Basic knowledge of HTML, CSS, JavaScript, APIs, or web technologies
• Excellent written and verbal communication skills
• Salesforce Admin experience or certification is an advantage

Desired Characteristics

• Service-oriented, patient, and professional
• Creative, curious, and a natural problem solver
• Persistent and comfortable investigating complex issues
• Eager to learn and grow
• Organized, responsible, and able to manage multiple support cases