Privacy, Security & Compliance

For: Smart-Tables / Smart-Mass-Update / Smart-Activity-Manager / DEDUP Manager

 

Compliance, Security, and Confidence:

  • Our apps are force.com hosted applications i.e. run on Salesforce's servers inside the same datacenter (fully managed by Salesforce - this includes the following: network secuirty, restricted persoanl access to the facilities, disaster recovery).
  • Our code is compiled, stored & runs on Salesforce's Servers & on the customer's local machine i.e. on the client side (javascript / css / html).
  • Our apps respect Salesforce's native permissions (object / field data access policies - view/create/update/delete/sharing permissions) & Salesforce's sharing mechanism.
  • We do the Salesforce Security Review  at least once a year & we fix any known / reported security issue in a timely manner.
  • We manage our apps & licenses by using the tools provided to us by Salesforce (aka LMA)
  • Access policy: ZaapIT doesn't have any access to your Salesforce and / or  your data - you can grant access to ZaapIT's support by going to Salesforce's setup>grant access>ZaapIT's Support or by going to My-settings>grant access > ZaapIT's support.
  • Standards & compliance: ZaapIT apps are 100% native force.com apps. Salesforce's force.com platform certifications (ISO 27001/Soc2/etc) which applies to any 100% force.com app are attached. The certifications, a Screenshot of the certifications.
  • Salesforce Government Cloud + Salesforce Government Cloud Plus certified more details

Data & Privacy:

  • Our apps / services / website collect and store app usage statistics inside Salesforce's servers and inside google cloud (Google Analytics).
  • By Default our apps allow the end user to export his data to a differant apps or to send his data to a differant app (e.g. excel / outlook) - it is up to the end-user / admin to remove unwanted buttons and/or to set the relevant permissions to restrict those options.
  • Our Sales team may collect and store publicly available data and / or data provided to us during email communication with a prospect/customer. This data is stored inside our dedicated Salesforce orgs/servers and used during sales/renewal processes.
  • ZaapIT's DPA for customers who process EEA data: https://www.zaapit.com/page/data-protection-attachment
  • ZaapIT's cookies policy: https://www.zaapit.com/page/cookie-policy
  • For more info visit our Terms & conditions page for more information
    We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. For more information, please read Our Cookie Policy