Security Policy Overview

For: Smart-Tables / Smart-Mass-Update / Smart-Activity-Manager / DEDUP Manager

 

Security means taken by ZaapIT to secure your data:

  • Our apps are force.com hosted applications i.e. runs on Salesforce's servers.
  • Our code runs on Salesforce's Servers & on the customer's local machine (client side).
  • Our apps respect Salesforce's native permissions (object / field data access - view/create/update/delete permissions) & Salesforce's sharing mechanism.
  • We do the Salesforce Security Review  at least once a year.
  • We manage our apps & licenses by using the tools that Salesforce has provided us (aka LMA)
  • Access policy: ZaapIT doesn't have any access to your Salesforce - you can grant access to ZaapIT's support by going to Salesforce's setup>grant access>Zaapit Support or by going to My-settings>grant access > zaapit's support.

Data Privacy Policy:

  • Our apps only collect and store app usage statistics.
  • By Default our apps allow the end user to export his data to a differant apps or to send his data to a differant app (e.g. excel / outlook) - it is up to the end-user / admin to remove unwanted buttons.
  • Our Sales team may collect and store publicly avilable data (on each customer & his employees).

Disclaimer of Warranties:

COMPANY AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. COMPANY AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY COMPANY AND ITS LICENSORS