Close Multiple Cases with Comments - The easy way

Close, add custom comment & reasons in mass / per case

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Post Install steps:

  1. Create a Smart-Tab  for Cases (page 24 in zaapit's user guide).
  2. Add the relevant fields to the layout.
  3. Contact ZaapIT's support to create the comments-field & custom settings.

Preview:

    Close case commentsMass close case comments

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